North Grenville, ON – Since its launch on January 15, 2024, NGtransit has been dedicated to providing reliable, accessible, and user-friendly transportation for the North Grenville community. To date, NGtransit has completed over 8,013 trips, serving 8,484 passengers.

Key Service Improvements

NGtransit has made several improvements to meet the diverse needs of its riders:

• Extended hours: Monday-Saturday service now runs until 10:00 p.m.
• Adjusted boarding/disembarking times for riders using wheelchairs and those with mobility needs.
• Coordinated free fare program with Ontario Works and working towards the same for Ontario Disability Support Program (ODSP) clients.
• Free trips for CNIB Card Holders and added a resource list of community supports on the bus.
• Implemented the “hand-to-hand” policy in partnership with Community Living.
• Installed additional lighting on the bus for safety.
• We will be releasing a how-to video and provided app usage tips to improve ease of use.

New Features

Ticket Bundles: To make NGtransit more affordable, we are introducing 10-ticket bundles. These bundles offer a discounted fare without a time restriction:

In-Person Payments: Riders can now pay for tickets in person at the Municipal Centre using cash or debit.

Public Dashboard: We are proud to launch a public NGtransit dashboard on the Municipal website. This will allow the public to stay informed on key metrics, track our progress, and see updates on NGtransit’s ongoing performance and impact. Visit www.northgrenville.ca/transit to view the dashboard.

“NGtransit has truly been a game-changer for North Grenville, offering residents an affordable, reliable, and accessible way to travel,” said Mayor Peckford. “These new features, such as ticket bundles and the public dashboard, demonstrate our commitment to enhancing and expanding this essential service. We’re excited to continue meeting the needs of our community while making transit even more convenient and affordable for everyone.”

Staff remain committed to continuously modifying NGtransit to improve the experience and reliability of the service for all residents. These changes reflect our ongoing effort to make NGtransit accessible, user-friendly, and responsive to community needs.

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Media Contact:

Kyna Boyce, Director of Communications
Municipality of North Grenville
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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